Reference and Contact Information

Organization Name Phone Number E-mail Address Notes
Austin City Council - District 10 Council Member Alison Alter 512-978-2110 [email protected] web site: COA district 10
Austin Police Department main number 512-974-5000
Austin Police Department Public Information Office 512-974-5017
Austin Police Department Vehicle Abatement Unit 512-974-8119 Report abandoned or inoperable vehicles on the street
Austin Police Department Crisis Intervention Team [email protected] Report mental health crises
Austin Police Department - Region 1 - Central West, Baker Sector Officer Phillip Sparkman
District Representative
512-974-6894 (office)
737-228-8508 (work cell)
[email protected] Contact for local issues and questions
Austin Transportation Department Activity Data status information, maps and descripions for work underway
Austin Water - Watershed Protection Pollution Hotline 512-974-2550 report pollution sources or incidents that affect lakes, streams, watershed
Capital Metro Austin Public Transit 512-474-1200 schedules, rates, details on Austin public transit services
Capital Metro - Austin Transit Partnership Project Connect Implementation 512-389-7590 improvements to public transit services
City of Austin 24/7 ambassadors on call 3-1-1 report issues like: loose dogs,traffic lights out, coyotes, potholes, weeds, etc,
City of Austin Urban Forestry Program Manager, Emily King 512-974-9548 [email protected] questions about trees and City tree regulations for trees
City of Austin Code Compliance, Khalid Marshall 512-974-7846 [email protected] questions about Short-term rentals in the neighborhood
City of Austin Code Compliance, West District Code Officer, Tom Horn 512-974-9009 [email protected] questions about code compliance in the neighborhood
City of Austin Code Department 512-974-CODE (2633) General code questions, resource guidance, updates on cases
City of Austin Planning Department 512-978-4000 Central number for any query to the Planning Department
City of Austin Pollution Hotline 512-974-2550 to report construction site overflows, dumpster overflows, trucks overturned, storm drain clutter or foaming, clogged drainage easements, etc.
City of Austin Power Outage 512-322-9100 To report power outages
City of Austin Recent Traffic Incidents Traffic Incident Report Page To view recent traffic incidents
City of Austin Utility Call Center (Electic/Water) 512-494-9400 General customer help center
City of Austin - Development Assistance Center One Stop Shop: Address 505 Barton Springs Rd., 1st Floor 512-974-6370 Useful to find out what permits are needed when building a deck, etc.
City of Austin - Neighborhood Advisor/Ombudsman Carol Gibbs 512-974-7219 [email protected] Provide information to citizens on City contacts, processes and issues regarding development
City of Austin - Neighborhood Advisor/Ombudsman Jody Zemel 512-974-7117 [email protected] Provide information to citizens on City contacts, processes and issues regarding development
Coyote reports Ausin/ Travis County Non-Emergency 3 -1 -1
Dead Deer Austin/ Travis County Non-Emergency 3 - 1 - 1
Dell Jewish Community Center 24/7 Security Guard 512-735-8888 or 512-431-6662
Dell Jewish Community Center Andy Dooher, DJCC Director of Security 512-735-8160 (office)
512-567-8302 (cell)
[email protected]
Dell Jewish Community Center Rabbi Daniel Septimus, JCAA Chief Executive Officer 512-735-8006 [email protected]
Dell Jewish Community Center Main Number 512-735-8000
Hospitals Seton Family of Hospitals list covering most of the hospitals and emergency care facilities in our area
Snake Catcher Rodney Reid 512-554-6407
Texas Parks and Wildlife Main Number 512-389-4800
Texas Parks and Wildlife Game Warden Dispatch Office report poachers and other wildlife issues 512-389-4848
Texas Parks and Wildlife - Game Warden Chris Sanchez 254-534-4220 [email protected] one of those serving Travis County
Texas Parks and Wildlife - Game Warden Jeff Hill 254-534-4210 [email protected] one of those serving Travis County
Texas Parks and Wildlife - Game Warden Natali Merez 512-650-7341 [email protected] one of those serving Travis County
Texas Parks and Wildlife - Report Game Violations 1-800-792-4236
Texas Wildlife Services Stefan Hunt 512-854-9613 [email protected] Deals with coyote issues in Austin and Travis County
Travis County Constable's Office Constable Adan Ballesteros 512-854-9697 Precinct 2, serving the NWACA area
Organization or Service Link Notes Date Added
Austin Carbon Footprint Calculator Downloadable calculator on this page April 11, 2015
Austin City Council Contact Information for Mayor and City Council members January 22, 2015
Austin Neighborhoods Council A council of active associations April 11, 2015
Austin Police Dept - Central West Yahoo Group a Yahoo Group where information is shared about police activities in our neighborhood areas January 19, 2010
Austin Police Dept - Citizen Observer Site Site where you can sign up for alerts in several ways April 21, 2015
Austin Resource Recovery Next pickup date for trash, recycling, brush, bulky items July 8, 2013
Central Texas Honeybee Rescue and Preserve Will help with honeybee nests - remove and relocate May 28, 2013
City of Austin main city web site January 13, 2012
City of Austin Addresses and Phone numbers of Departments January 13, 2012
City of Austin - 311 web requests to submit a service request through 3-1-1 January 18, 2012
City of Austin - Code of Ordinances Interactive site to navigate and view Austin City Ordinances April 21, 2015
City of Austin - Complaints How to file a complaint April 21, 2015
City of Austin Data Portal Many collections of data January 14, 2015
City of Austin - Deer Information Portal Info about ordinance prohibiting feeding deer and other deer information and reports January 16, 2010
City of Austin - Development Department Portal for a wide range of information on building and zoning January 25, 2010
City of Austin - Finance Online See where city money is being spent January 1, 2011
City of Austin Fire Department Fire Safety Information January 29, 2010
City of Austin - Hazardous Waste Center information about what hazardous household waste is accepted by Austin Resource Recovery, where, when April 29, 2013
City of Austin - Public Records Access Access to council-approved records, municipal election documents, and MUD documents January 18, 2012
Green Energy: Guide to Energy Efficient Mortgages information about mortgages supporting energy saving improvements January 20, 2011
Hospitals and clinics - Seton network Lists numbers for hospitals and clinics in our area January 22, 2010
Jewish Community Center of Austin (JCCA) Main web site of JCCA, located at the Dell Jewish Community Center (DJCC) January 25, 2010 Crime statistics from the APD Incident Reports Database, plus others January 19, 2010
National Domestic Violence Hotline 24-hour hotline for victims of domestic violence, perpetrators, families, friends January 19, 2010
National Night Out Annual crime prevention event held nationwide January 19, 2010
SafePlace Austin 24-hour hotline for victims of domestic or sexual abuse January 19, 2010
Spotcrime - crime reporting site Site to monitor where and what types of crimes have occurred April 21, 2015
Texas Council on Family Violence Focuses on preventing domestic violence January 19, 2010
Texas Forest Service - Wildfire Risk Map Texas Wildfire Risk Assessment Portal - citizens can check fire hazard for their homes April 30, 2012
Texas Agrilife - Wildlife Services joint effort of Texas A&M, USDA, and APHIS (Animal and Plant Health Inspection Service) January 22, 2010
Travis Central Appraisal District Property tax information for real and personal property in Travis County January 19, 2010
Travis County Tax Assessor-Collector April 21, 2015
Link Description Date Added CAMPO (Capital Area Metropolitan Planning Organization) January 19, 2010 Central Texas Regional Mobility Authority: Runs MOPAC, 183A toll lanes, 290 toll lanes, and 71 toll lanes. June 22, 2018 Current MOPAC toll rates June 22, 2018 Texas Department of Transportation January 21, 2010 Local Area Traffic Management (LATMP) - residents can request traffic calming measures for their individual street April 13, 2012 Capital Metro bus routes and schedules June 22, 2018 City of Austin Strategic Mobility Plan site January 20, 2015
Link Description Date Added General information about trees January 20, 2010 Texas Forest Service article about tree diseases January 20, 2010 Texas Forestry Service tree selection and planting guide January 20, 2010 ISA-certified arborists by Zip Code January 20, 2010 Good anwers to all your Oak Wilt questions January 20, 2010 City of Austin Oak Wilt Suppression Program January 20, 2015
Organization or Service Link Description Date Added
Austin Fire Department - Wildfire Division Describes the work of AFD for Wildfire Prevention September 6, 2013
Austin Water - Watershed Protection Information about preventing wildfire, including a booklet of Environment Best Practices April 18, 2015
City of Lakeway Work being done by another local community October 31, 2013
Community Wildfire Protection Plan for Austin and Travis County The plan that covers all of Austin and Travis County April 18, 2015
Emergency Notification - Capital Area To register your cell phone for emergency notifications for events like wildfire September 6, 2013
Landscapers Trained in Firewise Plants To find landscape companies trained in Austin's Grow Green program May 21, 2015
Publication on the web article about the urban wildfire threat in Austin March 7, 2014
Video - Ember Study A study of how embers move, smolder, and ignite September 6, 2013
Video - Prevent Home Ignition - part 1 10 minute video about how wildfires move, threat of embers September 6, 2013
Video - Prevent Home Ignition - part 2 9 minute video of how to protect home from wildfire September 6, 2013
Link Description Date Added AMANDA System for searching zoning, site plan, and other permit requests April 11, 2015 Definitions of the zoning districts (categories) January 18, 2012 City web page covering development and zoning January 18, 2012