Reference and Contact Information

Organization Name Phone Number E-mail Address Notes
Austin City Council - District 10 Council Member Alison Alter 512-978-2110 [email protected] web site: COA district 10
Austin Police Department main number 512-974-5000
Austin Police Department Public Information Office 512-974-5017
Austin Police Department Vehicle Abatement Unit 512-974-8119 Report abandoned or inoperable vehicles on the street
Austin Police Department - Region 1 - Central West, Baker Sector Darrell Grayson, District Representative 512-974-5242 [email protected] Officer Grayson is our designated officer for the NWACA area
Austin Water - Watershed Protection Pollution Hotline 512-974-2550 report pollution sources or incidents that affect lakes, streams, watershed
City of Austin 24/7 ambassadors on call 3-1-1 report issues like: loose dogs,traffic lights out, coyotes, potholes, weeds, etc,
City of Austin City Arborist, Chris Dolan 512-974-1881 [email protected] questions about trees and City tree regulations for trees
City of Austin Code Compliance, Khalid Marshall 512-974-7846 [email protected] questions about Short-term rentals in the neighborhood
City of Austin Code Compliance, West District Code Officer, Tom Horn 512-974-9009 [email protected] questions about code compliance in the neighborhood
City of Austin Planning Department 512-978-4000 Central number for any query to the Planning Department
City of Austin Pollution Hotline 512-974-2550 to report construction site overflows, dumpster overflows, trucks overturned, storm drain clutter or foaming, clogged drainage easements, etc.
City of Austin Power Outage 512-322-9100 To report power outages
City of Austin Utility Call Center (Electic/Water) 512-494-9400 General customer help center
City of Austin - Development Assistance Center One Stop Shop: Address 505 Barton Springs Rd., 1st Floor 512-974-6370 Useful to find out what permits are needed when building a deck, etc.
City of Austin - Neighborhood Advisor/Ombudsman Carol Gibbs 512-974-7219 [email protected] Provide information to citizens on City contacts, processes and issues regarding development
City of Austin - Neighborhood Advisor/Ombudsman Jody Zemel 512-974-7117 [email protected] Provide information to citizens on City contacts, processes and issues regarding development
Coyote reports Ausin/ Travis County Non-Emergency 3 -1 -1
Dead Deer Austin/ Travis County Non-Emergency 3 - 1 - 1
Dell Jewish Community Center 24/7 Security Guard 512-735-8888 or 512-431-6662
Dell Jewish Community Center Greg Bourland, DJCC Director of Security 512-735-8160 (office); 512-567-8302 (cell) [email protected]
Dell Jewish Community Center Jay Rubin, JCAA Chief Executive Officer 512-735-8006 [email protected]
Dell Jewish Community Center Main Number 512-735-8000
Dell Jewish Community Center Shelly Prant, JCC Executive Director 512-735-8004 [email protected]
Hospitals Seton Family of Hospitals  http://www.seton.net/ list covering most of the hospitals and emergency care facilities in our area
Texas Parks and Wildlife Main Number 512-389-4800
Texas Parks and Wildlife - Game Warden Chris Sanchez 254-534-4220 [email protected] one of those serving Travis County
Texas Parks and Wildlife - Game Warden Jeff Hill 254-534-4210 [email protected] one of those serving Travis County
Texas Parks and Wildlife - Game Warden Natali Merez 512-650-7341 [email protected] one of those serving Travis County
Texas Parks and Wildlife - Report Game Violations 1-800-792-4236
Texas Wildlife Services Stefan Hunt 512-854-9613 [email protected] Deals with coyote issues in Austin and Travis County
Travis County Constable's Office Constable Adan Ballesteros 512-854-9697 Precinct 2, serving the NWACA area
Organization or Service Link Notes Date Added
Austin Carbon Footprint Calculator http://austintexas.gov/climate Downloadable calculator on this page April 11, 2015
Austin City Council http://www.austintexas.gov/page/new-city-council-members Contact Information for Mayor and City Council members January 22, 2015
Austin Neighborhoods Council http://ancweb.org/ A council of active associations April 11, 2015
Austin Police Dept - Central West Yahoo Group http://groups.yahoo.com/group/centralwestdr a Yahoo Group where information is shared about police activities in our neighborhood areas January 19, 2010
Austin Police Dept - Citizen Observer Site https://www.citizenobserver.com/people/sign_up Site where you can sign up for alerts in several ways April 21, 2015
Austin Resource Recovery https://austintexas.gov/department/residential-curbside-collection-schedule Next pickup date for trash, recycling, brush, bulky items July 8, 2013
Central Texas Honeybee Rescue and Preserve http://honeybeekind.com/ Will help with honeybee nests - remove and relocate May 28, 2013
City of Austin http://austintexas.gov/ main city web site January 13, 2012
City of Austin http://austintexas.gov/contact-us Addresses and Phone numbers of Departments January 13, 2012
City of Austin - 311 web requests http://austin-p1csrprodcwi.motorolasolutions.com/Home.mvc/Index to submit a service request through 3-1-1 January 18, 2012
City of Austin - Code of Ordinances https://www.municode.com/library/tx/austin Interactive site to navigate and view Austin City Ordinances April 21, 2015
City of Austin - Complaints https://austintexas.gov/department/complaint-process How to file a complaint April 21, 2015
City of Austin Data Portal https://data.austintexas.gov/ Many collections of data January 14, 2015
City of Austin - Deer Information Portal http://www.austintexas.gov/department/deer-feeding-ordinance Info about ordinance prohibiting feeding deer and other deer information and reports January 16, 2010
City of Austin - Development Department http://austintexas.gov/department/planning Portal for a wide range of information on building and zoning January 25, 2010
City of Austin - Finance Online https://www.ci.austin.tx.us/financeonline/finance/index.cfm See where city money is being spent January 1, 2011
City of Austin Fire Department http://austintexas.gov/department/fire-and-life-safety-tips Fire Safety Information January 29, 2010
City of Austin - Hazardous Waste Center www.austintexas.gov/hhw information about what hazardous household waste is accepted by Austin Resource Recovery, where, when April 29, 2013
City of Austin - Public Records Access http://www.cityofaustin.org/edims/search.cfm Access to council-approved records, municipal election documents, and MUD documents January 18, 2012
Green Energy: Guide to Energy Efficient Mortgages http://www.mortgageloan.com/environment/ information about mortgages supporting energy saving improvements January 20, 2011
Hospitals and clinics - Seton network http://www.seton.net/contact_us Lists numbers for hospitals and clinics in our area January 22, 2010
Jewish Community Center of Austin (JCCA) http://shalomaustin.org/ Main web site of JCCA, located at the Dell Jewish Community Center (DJCC) January 25, 2010
Krimelabb.com http://www.krimelabb.com/ Crime statistics from the APD Incident Reports Database, plus others January 19, 2010
National Domestic Violence Hotline http://www.ndvh.org/ 24-hour hotline for victims of domestic violence, perpetrators, families, friends January 19, 2010
National Night Out http://www.nationalnightout.org/ Annual crime prevention event held nationwide January 19, 2010
SafePlace Austin http://www.safeplace.org/ 24-hour hotline for victims of domestic or sexual abuse January 19, 2010
Spotcrime - crime reporting site http://spotcrime.com/tx/austin Site to monitor where and what types of crimes have occurred April 21, 2015
Texas Council on Family Violence http://www.tcfv.org/ Focuses on preventing domestic violence January 19, 2010
Texas Forest Service - Wildfire Risk Map http://www.texaswildfirerisk.com Texas Wildfire Risk Assessment Portal - citizens can check fire hazard for their homes April 30, 2012
Texas Agrilife - Wildlife Services http://ws.tamu.edu/ joint effort of Texas A&M, USDA, and APHIS (Animal and Plant Health Inspection Service) January 22, 2010
Travis Central Appraisal District http://www.traviscad.org/ Property tax information for real and personal property in Travis County January 19, 2010
Travis County Tax Assessor-Collector https://tax-office.traviscountytx.gov/ April 21, 2015
Link Description Date Added
http://www.campotexas.org/ CAMPO (Capital Area Metropolitan Planning Organization) January 19, 2010
http://www.main.org/monac/ MoPAC Neighborhood Associations Coalition January 19, 2010
http://www.txdot.gov/ Texas Department of Transportation January 21, 2010
http://www.austintexas.gov/department/local-area-traffic-management Local Area Traffic Management (LATMP) - residents can request traffic calming measures for their individual street April 13, 2012
http://www.mopacexpress.com/index.php MoPac Improvement Project - express/toll lanes coming to MoPac ~ 2015/2016 April 13, 2012
http://www.austintexas.gov/article/2014-austin-strategic-mobility-plan City of Austin Strategic Mobility Plan site January 20, 2015
Link Description Date Added
http://www.treesaregood.com/ General information about trees January 20, 2010
http://texasforestservice.tamu.edu/main/article.aspx?id=1173 Texas Forest Service article about tree diseases January 20, 2010
http://texastreeplanting.tamu.edu/ Texas Forestry Service tree selection and planting guide January 20, 2010
http://www.isa-arbor.com/faca/findArborist.aspx ISA-certified arborists by Zip Code January 20, 2010
http://www.texasoakwilt.org/ Good anwers to all your Oak Wilt questions January 20, 2010
http://www.austintexas.gov/page/oak-wilt-suppression City of Austin Oak Wilt Suppression Program January 20, 2015
Organization or Service Link Description Date Added
Austin Fire Department - Wildfire Division http://austintexas.gov/department/wildfire-prevention Describes the work of AFD for Wildfire Prevention September 6, 2013
Austin Water - Watershed Protection http://www.austintexas.gov/wildfireenvirobmps Information about preventing wildfire, including a booklet of Environment Best Practices April 18, 2015
City of Lakeway http://www.lakeway-tx.gov/index.aspx?nid=235 Work being done by another local community October 31, 2013
Community Wildfire Protection Plan for Austin and Travis County https://www.austintexas.gov/wildfireprotectionplan The plan that covers all of Austin and Travis County April 18, 2015
Emergency Notification - Capital Area http://wireless.capcog.org/ENS/PhoneMap.aspx?NewUser To register your cell phone for emergency notifications for events like wildfire September 6, 2013
Landscapers Trained in Firewise Plants http://www.austintexas.gov/watershed_protection/growgreen/landscape_professionals.cfm To find landscape companies trained in Austin's Grow Green program May 21, 2015
Publication on the web http://www.climatecentral.org/news/austin-a-poster-child-for-urban-wildfire-threat-17058 article about the urban wildfire threat in Austin March 7, 2014
Video - Ember Study http://www.youtube.com/watch?v=IvbNOPSYyss A study of how embers move, smolder, and ignite September 6, 2013
Video - Prevent Home Ignition - part 1 http://www.youtube.com/watch?v=zx9-pZvKW2U 10 minute video about how wildfires move, threat of embers September 6, 2013
Video - Prevent Home Ignition - part 2 http://www.youtube.com/watch?v=_eyl87I3wqk 9 minute video of how to protect home from wildfire September 6, 2013
Link Description Date Added
https://www.austintexas.gov/devreview/a_queryfolder_permits.jsp AMANDA System for searching zoning, site plan, and other permit requests April 11, 2015
http://www.austintexas.gov/content/zoning-districts Definitions of the zoning districts (categories) January 18, 2012
http://www.austintexas.gov/development City web page covering development and zoning January 18, 2012